Terms of Service
Last updated: September 21, 2026These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by Shah Auto Industries, operating as Visual Factory / SI Systems ("we", "us", "our"), including iot:connect, vii:Dashboard, vii:IoT, vii:qcTerminal, and vii:WorkOrder / vii:WorkStation (collectively, the "Services"), as well as any communications we send via WhatsApp Business messaging or email. By accessing our website, using our Services, or messaging us on WhatsApp, you agree to these Terms.
1. Who We Are
Visual Factory / SI Systems is a technology firm based in India building IIoT, dashboard, and
factory-intelligence solutions for businesses.
Registered office: Shah Auto Industries, Plot No. E26-29, MIDC, Satpur, Nashik, Maharashtra,
India — 422 007.
2. Use of Our Website and Services
- You must be authorized to act on behalf of your organization when enquiring about, evaluating, or using our Services.
- You agree to provide accurate information when contacting us, requesting a demo, applying for a role, or subscribing to any Service.
- You agree not to misuse our website or Services, including attempting unauthorized access, interfering with normal operation, or using them for unlawful purposes.
- Access to client dashboards and licensed products is subject to separate commercial agreements or license terms agreed with your organization.
3. WhatsApp Business Messaging
We use WhatsApp Business to communicate with customers, prospects, and job applicants — for example, to respond to enquiries, share product information, provide support, send order or service updates, and follow up on applications.
- By messaging us on WhatsApp, or opting in via our website or a form, you agree to receive replies and relevant updates from us through that channel.
- Messaging is delivered via Meta's WhatsApp Business Platform and is also subject to WhatsApp's own Terms of Service.
- You may stop receiving messages at any time by sending "STOP," telling us to stop, or blocking/reporting our business number within WhatsApp.
- See our Data Deletion page for how to request removal of your WhatsApp conversation data.
4. Intellectual Property
All content on our website and within our Services — including text, graphics, logos, product names (iot:connect, vii:Dashboard, vii:IoT, vii:qcTerminal, vii:WorkOrder / vii:WorkStation), and software — is owned by or licensed to us and protected by applicable intellectual property laws. You may not copy, reproduce, or redistribute our content or software without prior written permission.
5. No Warranty
Our website and general communications are provided "as is" for informational purposes. Specific service levels, warranties, or guarantees for licensed products are governed by the commercial agreement executed with your organization, if any. We do not guarantee that our website or messaging channels will be uninterrupted or error-free.
6. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website, Services, or communications with us, except as otherwise agreed in a separate written contract.
7. Third-Party Services
Our website and communications may link to or rely on third-party platforms (such as Meta's WhatsApp Business Platform, hosting providers, or analytics tools). We are not responsible for the content, policies, or practices of third-party services.
8. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website, Services, or WhatsApp channel after changes are posted constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.
10. Contact Us
If you have questions about these Terms, please contact us:
- Email: sisystems.adm@gmail.com
- Address: Shah Auto Industries, Plot No. E26-29, MIDC, Satpur, Nashik, Maharashtra, India — 422 007
See also our Privacy Policy and Data Deletion instructions.